When we cruised with Norwegian Cruise Lines ("NCL") our concierge Anabelle took our trip from a great vacation to perfection with her easy style, vast knowledge and experience. I am neither rich, nor famous, but guiltily admit I do appreciate the occasional perk of first class travel and have … [Read more...] about Service as a Value Added Benefit? Yes!
Cruise
A Look at MS Noordam
Is MS Noordam for you? A signature of excellence isn't just a tagline dreamed up by one of HAL’s marketing gurus, it is how Holland America conducts every aspect of their business. In this modern age where no-service customer service rules and business don’t even bother answer their phones … [Read more...] about A Look at MS Noordam